Complimentary & secure delivery

COMPLIMENTARY HOME DELIVERY (2-5 business days): you can choose your delivery date and slot when confirming your order.

CLICK AND COLLECT IN CARTIER BOUTIQUES:
Order online or by phone and pick up your creation in a Cartier boutique

HOTEL DELIVERY: Contact our Client Relations Centre to place your order.

DELIVERY COUNTRIES: Albania, Aruba, Austria, Bahamas, Belgium, Bolivia, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Repuclic, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany, Greece, Guatemala, Honduras, Hungary, Iceland, Ireland, Isreal, Italy, Jamaica, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Nicaragua, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Uruguay

For further, information see our Conditions of Sale or contact Cartier Client Relations Centre

Free exchange & returns within 30 days

You have 30 days after receiving your creation to contact our Client Relations Centre, who will provide you with a Return Number by email. Upon receipt of this number, you have 14 days to return or exchange your item.

Only creations purchased through Cartier e-Boutique may be returned or exchanged through Cartier e-Boutique. Creations that have been engraved or modified may not be returned or exchanged. Cartier will not accept a return if the creation shows signs of wear, has been used or has been altered from its original condition in any way.

To know all the conditions and modalities of return and exchange, we invite you to consult the Return Policy or to contact our Client Relations Centre.

All Transactions Are Safe And Secure

Cartier takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction. Cartier uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected.

Although we will do our best to protect your personal Information throughout the online selling process, we cannot guarantee the security and integrity of the data you transmit to the Website and be held liable for any harm or loss resulting from the use of the internet network, such as in the case of hacking. For more information about how we use and protect your information please view our Privacy Policy.

In order to secure your transaction and prevent fraud, Cartier will perform a credit card and anti-fraud check. By placing your order, you will be deemed to have authorised Cartier to perform such checks and, where Cartier deems necessary, from time to time to transmit or obtain information that you have provided to Cartier about you in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise a particular purchase transaction.

Authentic Cartier Guarantee

Cartier is extremely cautious in ensuring that each product strictly complies with its quality criteria and that it has passed all controls, both technical and aesthetic.

Selected products are covered by the Cartier International Guarantee. If you wish to repair a product covered by the Cartier International Guarantee, please refer to the Cartier International Guarantee, and call our Client Relations Centre, for more information.