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e-Boutique Services

E-BOUTIQUE SERVICES

Welcome to the Cartier E-Boutique.
Enjoy a wide array of our E-Services to make your shopping easy, tailor-made and memorable.

Delivery

COMPLIMENTARY STANDARD DELIVERY

Cartier offers you three secure delivery options:

Boutique Pick Up: within 1-2 Business Days*

Standard Delivery: within 1-2 Business Days*

Saturday Delivery: Next Saturday if order places Friday before 13h30

*Saturday and Sunday will not be considered as normal business days with respect to estimated delivery lead times.

Free return

COMPLIMENTARY RETURN WITHIN 14 DAYS

If you are not satisfied with your purchase, Cartier offers complimentary return for exchanges.

Simply contact us to arrange the return through our E-boutique.

Personalised creations cannot be exchanged or returned.

Contact us

CONTACT OUR ADVISORS

Do you have a question or need advice? Cartier advisors are here to help you - do not hesitate to contact us.

Contact our advisors

Personalization

COMPLIMENTARY PERSONALISATION

Make your Cartier creation even more memorable with our complimentary engraving and embossing service.
Your personalised creation will have complimentary delivery. Please allow for an additional 1-2 days to our standard delivery time.
The engraving and embossing service is also available in Cartier boutiques.

COMPLIMENTARY ENGRAVING
For a gift that will be treasured forever, take advantage of our complimentary engraving service, which lets you engrave a name, initials or a date (depending on feasibility) onto your Cartier creation.

COMPLIMENTARY EMBOSSING
Add a personal touch to your Cartier leather goods with our complimentary embossing service. This stamp of distinction allows you to mark your Cartier bag or small leather goods with up to four letters. For older products, please contact our ambassadors.

Wrapping and Card

WRAPPING AND PERSONALISED CARDS

As a final touch of elegance, all Cartier packages are beautifully wrapped and delivered in signature Cartier packaging.

In addition, you can accompany your purchase with a customised message in the form of a Cartier gift card.

Gift suggestions

GIFT SELECTIONS

Explore our carefully curated gift selection and find the perfect Cartier gift for all special occasions.

Book an appointment

SEE YOU IN STORE

Our Cartier sales advisers are available for a personal appointment at the boutique of your choice.

Book an appointment

Secure payment - Tax refund

100% SECURE PAYMENT

The Cartier E-Boutique accepts the following payment methods: VISA, Mastercard, American Express, Paypal and bank transfer for purchases above CHF 2000.

TAX REFUND

Tax refunds are possible for customers residing outside of the EU and EEA (Norway, Liechtenstein, Iceland), and for any order totalling a value equal or above CHF 6000.